HomeBest OffersHow to Get a LoanFAQBlogContact

Responsible Lending & Borrowing

At DigidoPH, we believe in promoting responsible borrowing. We only partner with SEC-registered lenders and provide transparent information to help you make informed financial decisions.

Our Commitment

We are committed to connecting Filipinos with safe, regulated lending options. Our platform exists to make borrowing more transparent and accessible — not to encourage reckless lending or predatory practices.

We Only Partner With SEC-Registered Lenders

Every lending partner on our platform holds a valid Certificate of Authority from the Securities and Exchange Commission (SEC). We regularly verify their registration status and remove any partners whose licenses lapse or are revoked.

Your Rights as a Borrower

Under Philippine law, borrowers are protected by several regulations:

📋

Right to Full Disclosure

Lenders must clearly disclose all interest rates, fees, penalties, and total cost of borrowing before you sign any agreement.

🔒

Right to Data Privacy

Your personal data is protected under RA 10173 (Data Privacy Act). Lenders cannot share your information without consent.

🛡️

Right to Fair Collection

Lenders are prohibited from using threats, harassment, public shaming, or contacting your personal contacts about your debt.

⚖️

Right to Fair Interest Rates

The SEC caps interest at 6% monthly nominal and 12% effective rate for small loans. Late penalties are capped at 5%/month.

Borrow Responsibly

Before taking out any loan, please consider these guidelines:

  • Only borrow what you need — Don't be tempted by the maximum amount available to you
  • Ensure you can repay — Calculate whether the monthly/weekly repayment fits within your budget
  • Read the loan agreement — Understand every term, fee, and penalty before signing
  • Never borrow to pay another loan — This creates a dangerous debt spiral
  • Compare before you commit — Use our comparison tool to find the best terms for your needs
  • Ask questions — If anything is unclear, contact the lender before proceeding

When NOT to Borrow

Online loans are not always the right solution. Consider alternatives if:

  • You already have outstanding loans you're struggling to repay
  • The loan is for non-essential purchases like gadgets or entertainment
  • You don't have a reliable source of income to repay
  • You're borrowing to gamble or for other risky activities
  • There are free or low-cost alternatives available (government programs, SSS loans, Pag-IBIG loans, etc.)

Report Unfair Practices

If you experience any of the following from a lender, report them to the SEC immediately:

  • Threats, harassment, or intimidation during collection
  • Contacting your relatives, friends, or employer about your debt
  • Posting your personal information or photos on social media
  • Charging interest rates above SEC-mandated caps
  • Hidden fees not disclosed in the loan agreement
  • Operating without a valid SEC Certificate of Authority

How to File a Complaint with the SEC

You can file a complaint with the SEC's Enforcement and Investor Protection Department (EIPD) through their hotline at (02) 8818-5554 or email at eipd@sec.gov.ph. You may also visit the SEC office at 7907 Makati Avenue, Salcedo Village, Makati City.