1. Introduction
Digido.com.ph ("we," "us," "our") is committed to protecting your privacy in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. This Privacy Policy explains how we collect, use, store, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, mobile number, and loan preferences when you submit our application form
- Usage Data: Pages visited, time spent, clicks, browser type, device type, and IP address
- Cookies: Small data files stored on your device to improve your browsing experience and enable analytics
3. How We Use Your Information
We use your information for the following purposes:
- To match you with appropriate lending partners based on your loan preferences
- To share your application details with lending partners you've selected (with your consent)
- To send you loan offers and promotional content (if you've opted in)
- To improve our platform, content, and user experience
- To analyze website traffic and usage patterns
- To comply with legal obligations
4. Sharing of Information
We may share your personal information with:
- Lending Partners: When you submit an application, your details are shared with the selected lending partner(s) to process your loan request
- Service Providers: Third-party analytics, hosting, and email service providers who help us operate our platform
- Legal Authorities: When required by law, court order, or government regulation
We never sell your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for all data transmission
- Secure storage of personal data with access controls
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
6. Your Rights Under the Data Privacy Act
Under RA 10173, you have the following rights:
- Right to Be Informed: Know what data we collect and how we use it
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Object: Object to the processing of your data for marketing purposes
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to File a Complaint: File a complaint with the National Privacy Commission (NPC)
7. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic (Google Analytics)
- Track affiliate conversions
- Improve website performance
You can control cookies through your browser settings. Disabling cookies may limit some features of our platform.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 2 years from your last interaction with our platform. After this period, your data is securely deleted or anonymized.
9. Children's Privacy
Our platform is not intended for persons under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
For privacy-related inquiries, data access requests, or complaints:
Email: privacy@digido.com.ph
Data Protection Officer: support@digido.com.ph
You may also file a complaint with the National Privacy Commission at https://www.privacy.gov.ph